Privacy Policy

A. Information You Voluntarily Provide

• Name
• Company name
• Email address
• Phone number
• Project details and service requests
• Information submitted through contact forms or newsletter sign-up forms
• Service partner application details, including trade experience, coverage, rates, insurance declarations, licensing details, and consent records

B. Information Automatically Collected

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Referring website
• Pages visited
• Date and time of access

We use Rooster Analytics to help understand how visitors interact with our Website.

We may use collected information to:

• Respond to inquiries and service requests
• Provide estimates and project consultations
• Deliver requested information
• Improve our Website and services
• Send newsletters and marketing communications (you may unsubscribe at any time)
• Maintain security and prevent misuse of our Website
• Comply with legal obligations
• Evaluate and manage service partner applications and field-network eligibility

Service partner applications collect declarations only. We do not request a W-9, taxpayer identification number, or compliance-document upload through the initial application. If we decide to move forward, required documents are requested separately. Declined applications are retained for up to 24 months and then reviewed for manual deletion.

We do not sell or rent your personal information.

We may share information with:

• Service providers who assist in operating our business
• Professional advisors, attorneys, accountants, and insurers
• Government agencies or law enforcement when legally required
• Successors in the event of a merger, acquisition, or business transfer

Our Website may use cookies and similar technologies to improve functionality and analyze Website traffic.

You may disable cookies through your browser settings; however, some Website features may not function properly.

We use Rooster for Website analytics, form collection, and bot protection. Rooster may process page visits, referrers, device and approximate location information, form-page activity, submitted form information, and security signals on our behalf.

Third-party websites linked from our Website operate under their own privacy policies. We are not responsible for the privacy practices of external websites.

We implement reasonable administrative, technical, and physical safeguards to protect information submitted through our Website. However, no method of transmission over the internet can be guaranteed to be completely secure.

Although our primary operations are within the United States, visitors may access our Website internationally. By using our Website, you acknowledge that information may be processed and stored in the United States.

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us at service@elceeit.com.

Our Website is not directed to individuals under the age of 13, and we do not knowingly collect information from children.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Elcee IT Solutions LLC

10418 Mira Terrace Trail

Richmond, TX 77406

Email: service@elceeit.com

By using this Website, you consent to the terms of this Privacy Policy.